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NitroHost Acceptable Usage Policy

This AUP governs the use of NitroHost's web hosting services. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and NitroHost regarding the interpretation of this AUP, NitroHost's interpretation, in its reasonable commercial judgment, shall govern.

The following is the entire Acceptable User Policy ("AUP") agreement between NitroHost and the personal or corporate account holder. NitroHost has certain legal and ethical responsibilities consistent with the use of its servers and equipment involved in providing web hosting services. NitroHost's general policy is to act as a provider of internet presence. NitroHost reserves the rights to suspend or cancel a customer's access to any or all services provided by NitroHost when we decide that the account has been inappropriately used.

What is Appropriate Usage?

NitroHost is designed to serve the web hosting needs of individuals and small businesses. NitroHost is a shared web hosting service, which means that a number of customers' web sites and other email or storage services are hosted from the same server. NitroHost uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers' sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.

Disk Space

Disk space limits are clearly defined for each web hosting package, and current disk usage can be viewed from within the customer control panel (cPanel). Automated warnings are sent out if an account is close to its defined disk usage limit, and the account can be upgraded from within the Client Area to alleviate the problem as needed.

Prohibited Uses

Customers may not use shared hosting accounts for the following:

a) Use of any kind of distributed computing software, including but not limited to SETI@home, Node Zero and Folding@home.
b) Running any software that interfaces with an IRC (Internet Relay Chat) network.
c) Running any file sharing, bit torrent or other P2P network services, client or server software.
d) Running any gaming servers.

Due to the potential for adverse effects on other customers, NitroHost may suspend or terminate offending accounts without warning or refund.

Data Transfer / Bandwidth

Data transfer limits are clearly defined for each web hosting package, and current month data transfer usage can be viewed from within the customer control panel (cPanel). Automated warnings are sent out if an account is close to its defined data transfer limit, and the account can be upgraded from within the Client Area to alleviate the problem as needed.

Email Storage

Email storage is part of an account's overall disk space limit, and does not have any seperate limit.

Unlimited Features

All of our accounts come with unlimited email accounts, subdomains, and FTP accounts subject to disk space limits. There is no numerical restriction on features marked as "Unlimited" as long as an account remains within its disk space limit.

Offensive Content

Customers may not publish or transmit via NitroHost's services any content that NitroHost reasonably believes:

a) Constitutes child pornography;
b) Constitutes pornography;
c) Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
d) Is defamatory or violates a person's privacy;
e) Creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement;
f) Improperly exposes trade secrets or other confidential or proprietary information of another person;
g) Is intended to assist others in defeating technical copyright protections;
h) Clearly infringes on another person's trade or service mark, patent, or other property right;
i) Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
j) Is otherwise illegal or solicits conduct that is illegal under laws applicable to the customer or to NitroHost;

Accounts violating any of these provisions are subject to suspension or termination without notice or refund.

Security

We do everything possible to maintain the security of our servers and network, however customers must also take reasonable security precautions such as protecting the confidentiality of account passwords, ensuring that they are of reasonable strength, changing passwords periodically.

Bulk Commercial Email

Bulk commercial email and mailing lists are allowed on NitroHost's servers, however sending is restricted to a maximum of 500 emails per hour per account. Any emails sent from NitroHost accounts must adhere to the following rules:

a) Intended recipients have given their consent to receive email via some affirmative means, such as an opt-in procedure;
b) Procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the email address for which the consent is given;
c) The source of the email may not be obscured in any manner.

These policies apply to messages sent using NitroHost's services, or to messages sent from any network that directly or indirectly refer the recipient to a site hosted via NitroHost's services.

Unsolicited Email

NitroHost's services may not be used to send any unsolicited email, either in bulk or individually. Accounts violating this provision are subject to suspension or termination without notice or refund.

Material Protected By Copyright

NitroHost's services may not be used to publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:

a) The customer has been expressly authorized by the owner of the copyright for the work to copy the work in that manner.
b) The customer is otherwise permitted by established United States copyright law to copy the work in that manner.

NitroHost will terminate the service of repeat copyright infringers without notice or refund.

Intellectual Property Notice

NitroHost is a registered trademark of NitroHost, LLC. U.S. registration number 4497726 / serial number 86029873. Use of the trademark without written consent is strictly prohibited, and all violations will be pursued to the fullest extent of the law.

Disclaimer

NitroHost is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the NitroHost network and servers.

 

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